This growing influence demonstrates that the utilization of SNS can expand the dialogue outside of the classroom or campus, build better communication channels with students and may be valuable as a supplemental recruitment tool in higher education. Yet, the influence of SNS on privacy issues, credibility and the breeding of inappropriate relationships and behavior has posed technological dilemmas in which more universities will have to continually work to develop institutional online social networking policies.
— Dr. Kandace Harris is an assistant professor and interim chair in the Department of Communication Arts at Johnson C. Smith University.
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